Last updated: 25-01-26
At wpexpertsarthak.com, we value transparency and clear communication. This Cancellation & Refund Policy explains how cancellations, refunds, and project changes are handled when you engage our services.
Project Cancellation
You may request to cancel a project at any time by providing written notice via email or the contact form on this website. Cancellation requests will be reviewed based on the stage of the project at the time the request is received.
If work has already started, you will be responsible for payment covering the work completed up to the cancellation date.
Refund Policy
Refunds are handled on a case-by-case basis and depend on the scope of work completed.
If a project is canceled before work has started, a full refund may be issued, excluding any administrative or transaction fees.
If a project is canceled after work has begun, refunds are not guaranteed and will be calculated based on the work already completed.
Once a project has been completed and delivered, refunds are not provided.
All approved refunds will be processed using the original payment method where possible.
Revisions and Scope Changes
Project revisions and changes in scope must be requested in writing. Significant changes may require additional time and cost, which will be discussed and approved before proceeding.
Service Suspension or Termination
We reserve the right to suspend or terminate services if required information, access credentials, or payments are not provided on time. In such cases, refunds will not be issued for completed work.
Ongoing Services and Maintenance Plans
For ongoing services or maintenance plans, cancellations must be requested in advance. Services already rendered during the billing period are non-refundable.
Non-Refundable Items
Certain services may be non-refundable, including but not limited to:
Custom development work already completed
Third-party software, plugins, themes, or licenses purchased on your behalf
Domain registration, hosting fees, or external services
Policy Updates
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Changes will be effective immediately upon being posted on this page.
Contact Us
If you have any questions regarding this policy, please contact us through the contact form on this website.